Returns & Exchanges

At 686, we stand behind our technical outerwear and want to ensure you have the perfect gear for your next adventure. If you are not completely satisfied with your purchase, you can return or exchange unused items within 30 days of the delivery date.

Return Process

• 1.
  Start Your Return

  Visit our online returns portal and enter your order number and zip code to initiate the process and select the items you wish to send back.

• 2.
  Print Your Label

  Download and print the prepaid shipping label provided by the portal and securely package your gear in its original packaging with all tags attached.

• 3.
  Ship the Package

  Drop off your return at the designated carrier location; we recommend obtaining a receipt for tracking purposes until your refund is processed.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will issue a refund to your original payment method or process your exchange within 7-10 business days.